Cashier Job Description:

❋ Responsibilities 
  • Provide friendly, helpful, and respectful service to customers and coworkers.

  • Operate the point-of-sale system and accurately process cash, credit, debit, gift card, and other transactions.

  • Follow proper cash-handling procedures and maintain an accurate cash drawer.

  • Answer customer questions and help address concerns in a calm and respectful manner.

  • Bag groceries carefully and assist customers when needed.

  • Keep the registers and front-end area clean, organized, and stocked.

  • Communicate register issues, customer concerns, and other important information to store leadership.

  • Assist with stocking, cleaning, organizing, and other store tasks as assigned.

  • Follow store policies related to customer service, safety, cash handling, and cleanliness.

  • Help create a welcoming and inclusive environment for customers, members, and coworkers.

❋ Required Qualifications
  • Previous customer service and cash-handling experience.

  • Friendly, respectful, and clear communication skills.

  • Ability to listen, solve problems, and handle customer concerns calmly.

  • Dependable, organized, flexible, and able to work well as part of a team.

  • Willingness to learn new tasks, accept feedback, and help where needed.

  • Ability to operate a point-of-sale system and perform basic math accurately.

❋ Preferred Qualifications
  • Previous cashiering, grocery, retail, co-op, or customer service experience.

  • Experience balancing a register or reconciling cash transactions.

  • Basic computer skills, including email and spreadsheets.

  • Familiarity with co-ops, natural foods, local foods, sustainable practices, or community-focused grocery stores.

❋ Physical Requirements
  • Ability to stand and move throughout the front-end and store areas for extended periods.

  • Ability to lift and carry products, grocery bags, and supplies as required during a shift.

  • Occasional bending, crouching, reaching, and stretching to access low and high shelving, equipment, and products.

❋ We’re Looking for Someone Who
  • Enjoys working with people and providing thoughtful customer service.

  • Is dependable, flexible, and willing to help wherever support is needed.

  • Communicates respectfully and stays calm during busy or challenging situations.

  • Works well with others and contributes to a positive team environment.

  • Values cooperation, inclusion, sustainability, local food, and community ownership.

  • Shares the values of Hampden Park Co-op and helps create a welcoming environment for staff, shoppers, members, and neighbors.